{"id":641,"date":"2026-08-08T11:48:34","date_gmt":"2026-08-08T11:48:34","guid":{"rendered":"https:\/\/fedagstationers.com\/?page_id=641"},"modified":"2026-09-11T14:18:35","modified_gmt":"2026-09-11T11:18:35","slug":"faq","status":"publish","type":"page","link":"https:\/\/fedagstationers.com\/sw\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Where is FedAg Bookstore and Stationers located?<\/span> <\/span><\/div>
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Our physical store location is Bomaload, near TRA Lushoto-Tanga offices (Tanzania). Also we operate online and deliver nationwide<\/p> <\/div>\n <\/div>\n <\/div>\n

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What products do you sell at FedAg Bookstore and stationers?<\/span> <\/span><\/div>
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We offer a variety of notebooks, pens, calculators, office supplies, textbooks and other stationery items.<\/p> <\/div>\n <\/div>\n <\/div>\n

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How can I place an order?<\/span> <\/span><\/div>
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You can order through our website or make a call throught our mobile number available in the website.<\/p> <\/div>\n <\/div>\n <\/div>\n

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What types of books do you sell?<\/span> <\/span><\/div>
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We sell TIE books for Primary English medium school, Lower secondary level (I-IV) and upper secondary level (V-VI)<\/p> <\/div>\n <\/div>\n <\/div>\n

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Do you sell in bulk for schools and offices?<\/span> <\/span><\/div>
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Absolutely! We offer bulk orders for schools, offices and events at discounted<\/strong> rates.<\/p> <\/div>\n <\/div>\n <\/div>\n

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What payment methods do you accept?<\/span> <\/span><\/div>
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We accept mobile money payments, bank transfers and Cash on delivery (for selected locations).<\/p> <\/div>\n <\/div>\n <\/div>\n

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What is your return policy if an item arrives damaged or incorrect?<\/span> <\/span><\/div>
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Report any damaged or wrong items within 48 hours of delivery for a hassle-free exchange or full refund at no extra cost to you.<\/p> <\/div>\n <\/div>\n <\/div>\n

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How long will it take to receive my order?<\/span> <\/span><\/div>
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Local deliveries within Lushoto take 24-48 hours. Regional and upcountry dispatches typically arrive within 2-4 business days.<\/p> <\/div>\n <\/div>\n <\/div>\n

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Can I request a book or stationery item that is not listed on your website?<\/span> <\/span><\/div>
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Absolutely. Send us a message via WhatsApp or email with the title, author, or product specifications and our sourcing team will locate it for you.<\/p> <\/div>\n <\/div>\n <\/div>\n

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Do i need an account to make a purchase?<\/span> <\/span><\/div>
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No, you can check out as a guest. However, creating an account allows you to track current orders, save preffered shipping address and view your purchase history.<\/p> <\/div>\n <\/div>\n <\/div>\n

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Can I modify or cancel my order after submitting it?<\/span> <\/span><\/div>
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Order can be modified or canceled only if they have not yet been processed or dispatched for delivery. Please contact our support line immediately via phone or whatsapp to request changes.<\/p> <\/div>\n <\/div>\n <\/div>\n

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How will I know if my order was successfully placed?<\/span> <\/span><\/div>
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You will instantly receive an automated email confirmation containing your unique order number, itemized summary and total cost.<\/p> <\/div>\n <\/div>\n <\/div>\n

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Can i pick up my order directly from the store?<\/span> <\/span><\/div>
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Yes, you can select the option by entering the coupun code of 0628689940 to eliminated the delivery costs.<\/p> <\/div>\n <\/div>\n <\/div>\n <\/div>\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

FAQ Where is FedAg Bookstore and Stationers located? Our physical store location is Bomaload, near TRA Lushoto-Tanga offices (Tanzania). Also we operate online and deliver nationwide What products do you sell at FedAg Bookstore and stationers? We offer a variety of notebooks, pens, calculators, office supplies, textbooks and other stationery items. How can I place […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-641","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/fedagstationers.com\/sw\/wp-json\/wp\/v2\/pages\/641","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fedagstationers.com\/sw\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fedagstationers.com\/sw\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fedagstationers.com\/sw\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fedagstationers.com\/sw\/wp-json\/wp\/v2\/comments?post=641"}],"version-history":[{"count":133,"href":"https:\/\/fedagstationers.com\/sw\/wp-json\/wp\/v2\/pages\/641\/revisions"}],"predecessor-version":[{"id":3156,"href":"https:\/\/fedagstationers.com\/sw\/wp-json\/wp\/v2\/pages\/641\/revisions\/3156"}],"wp:attachment":[{"href":"https:\/\/fedagstationers.com\/sw\/wp-json\/wp\/v2\/media?parent=641"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}